Privacy Policy
Effective Date: February 13, 2026
Introduction
DirectRank LLC, doing business as Xpand Digital ('we', 'our', 'us') operates the website xpanddigital.io and respects your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or SMS.
Information We Collect
We collect information you provide directly:
- Name, email address, phone number
- Company and business information
- Information submitted through forms
- Communication history via email, phone, and SMS
- Marketing preferences and consent records
We automatically collect:
- IP addresses
- Browser type and version
- Pages visited on our website
- Time spent on pages
- Referring website addresses
- Device information and identifiers
How We Use Your Information
- Provide and improve our marketing services
- Respond to inquiries and service requests
- Send marketing communications via email and SMS (with consent)
- Schedule and conduct business calls
- Analyze website usage and optimize performance
- Process payments and maintain records
- Comply with legal obligations
SMS and Phone Communication
By providing your phone number, you consent to receive:
- SMS messages about our services
- Appointment reminders
- Marketing messages (with explicit opt-in)
- Service updates
You can opt-out of SMS at any time by replying STOP.
We operate phone services in multiple regions:
🇺🇸 United States: (323) 289-6927
🇦🇺 Australia: +61 482 094 735
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze traffic on our website
- Personalize content and ads
- Track advertising campaign effectiveness
- Improve site functionality
You can control cookies through your browser settings.
Third-Party Services
We use third-party services including:
- Google Analytics for website analytics
- Google Ads for advertising
- Facebook/Meta Pixel for ad tracking
- GoHighLevel for CRM, forms, and SMS
- Various marketing automation platforms
These services have their own privacy policies.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission on our website uses SSL encryption.
Your Rights
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications (email and SMS)
- Request data portability
- Withdraw consent at any time
California Privacy Rights (CCPA)
California residents have additional rights including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.
International Data
We operate in the United States and Australia. If you're accessing our website from other countries, your information may be transferred to and processed in these jurisdictions.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Contact Us
For privacy-related questions:
DirectRank LLC dba Xpand Digital
🇺🇸 US: (323) 289-6927
🇦🇺 Australia: +61 482 094 735
Registered Office: Wyoming, United States
Operational Address: Los Angeles, California, United States
Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website. We'll notify you of material changes via email or SMS.