Privacy Policy

    Effective Date: January 15, 2026

    Introduction

    DirectRank LLC, doing business as Xpand Digital ('we', 'our', 'us') operates the website https://xpanddigital.io/ and respects your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or SMS.

    Information We Collect

    We collect information you provide directly:

    • Name, email address, phone number
    • Company and business information
    • Information submitted through forms
    • Communication history via email, phone, and SMS
    • Marketing preferences and consent records

    We automatically collect:

    • IP addresses
    • Browser type and version
    • Pages visited on https://xpanddigital.io/
    • Time spent on pages
    • Referring website addresses
    • Device information and identifiers

    How We Use Your Information

    We use your information to:

    • Provide and improve our marketing services
    • Respond to inquiries and service requests
    • Send marketing communications via email and SMS (with consent)
    • Schedule and conduct business calls
    • Analyze website usage and optimize performance
    • Process payments and maintain records
    • Comply with legal obligations

    SMS and Phone Communication

    By providing your phone number, you consent to receive:

    • SMS messages about our services
    • Appointment reminders
    • Marketing messages (with explicit opt-in)
    • Service updates

    You can opt-out of SMS at any time by replying STOP.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Remember your preferences
    • Analyze traffic on https://xpanddigital.io/
    • Personalize content and ads
    • Track advertising campaign effectiveness
    • Improve site functionality

    You can control cookies through your browser settings.

    Third-Party Services

    We use third-party services including:

    • Google Analytics for website analytics
    • Google Ads for advertising
    • Facebook/Meta Pixel for ad tracking
    • GoHighLevel for CRM, forms, and SMS
    • Various marketing automation platforms

    These services have their own privacy policies.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission on https://xpanddigital.io/ uses SSL encryption.

    Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Opt-out of marketing communications (email and SMS)
    • Request data portability
    • Withdraw consent at any time

    California Privacy Rights (CCPA)

    California residents have additional rights including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

    International Data

    We operate in the United States and Australia. If you're accessing https://xpanddigital.io/ from other countries, your information may be transferred to and processed in these jurisdictions.

    Children's Privacy

    Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

    Contact Us

    For privacy-related questions:

    DirectRank LLC dba Xpand Digital

    Website: https://xpanddigital.io/

    Registered Office: Wyoming, United States

    Operational Address: Los Angeles, California, United States

    Changes to This Policy

    We may update this policy periodically. The latest version will always be available at https://xpanddigital.io/privacy-policy. We'll notify you of material changes via email or SMS.